Return Policy

Due to COVID-19 and the spread of the coronavirus ALL SALES ARE FINAL.

 

**ALL SALES ARE FINAL for Classes which includes Digital & Downloadable Products.

Return and Exchange Policy

All items offered on yoliopulence.com are sold as-is and are a “Final Sale”. There are no returns or exchanges accepted.

Due to COVID-19 and the spread of the coronavirus, our policy won’t allow us to give a refund, compensate, or exchange merchandise/products that’s been tampered with, has a missing label, or worn for an extended amount of time. The safety of our team, customers, and vendors will always be key to our policies and decision making.

We hope to continue being your provider when considering virgin hair extensions, closures, and other hair care needs.

PRODUCT (LACE WIG) DISCLAIMER:

Yoli Opulence is not liable for damage to any products due to improper care or maintenance. Please seek assistance from a professional with expertise in lace wigs for proper hair care and installation. Any consultation and/or repairs to lace wigs due to negligence will be at the expense of the consumer which includes shipping and handling.

What is the On-Site Wig Class Policy?

Yoli Opulence has a strict cash only policy on Final Payments (Remaining Balance) for Onsite Hands-On classes.

Your initial deposit is paid upfront if purchasing on this site and the remaining balance for classes MUST BE PAID IN CASH !! NO EXCEPTION

Deposits for classes are NON-REFUNDABLE. In the event that you may not make it to your class scheduled, please notify Yoli Opulence 24 hours in advance VIA EMAIL ONLY and your deposit will be credited to your next class in the same month in which the class was registered.

For example, if you register for a class in January and need to reschedule, then you have until the end of January to reschedule or your deposit will be forfeited.

TEXT MESSAGE CONFIRMATION/CANCELLATIONS WILL NOT BE ACCEPTED.

**Absolutely NO CHILDREN OR EXTRA GUESTS allowed during On-site classes! 

If you would like to purchase hair for your upcoming class, Please send an email to info@yoliopulence.com to have an invoice sent for purchase.

What is the Virtual Wig Class Policy?

Payments are non-refundable, but can be transferred to another class.